Frequently Asked Questions
Everything you need to know about our aquatic-inspired fashion collections.
How long does shipping take for international orders?
We ship our apparel worldwide from Thailand. Standard international shipping typically takes 7-14 business days, while express options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange if your garment doesn't fit perfectly.
Are the Betta fish designs printed or embroidered?
We use a mix of high-quality digital sublimation for vibrant, full-color patterns and premium embroidery for our heritage collection to ensure the beauty of the Betta fish is captured accurately.
How should I care for my Thailand Betta Fish garments?
To preserve the vivid colors of our prints, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.
Do you offer custom designs for aquatic clubs?
Yes, we provide bulk ordering and custom design services for Betta fish enthusiasts and aquatic clubs. Please reach out to our wholesale department for a personalized quote.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.